Member Service

Job role insights

  • Date posted


  • Closing date


  • Hiring location


  • Offered salary


  • Career level

    Entry level

  • Qualification

    High School Diploma

  • Experience

    1 - 2 Years

  • Quantity

    5 person

  • Gender




We are looking for candidates who have a passion to provide excellent member service and are flexible with their schedules. Joining the Member Service Center is a great way to start your career at Costco. We are known to promote from within and have a great reputation for being one of America’s best employers. Additionally, our employees get a free Costco membership!

Job Duties & Responsibilities

  • Communications – Articulates information, both verbally and in writing, in a way that can be easily understood via phone calls and/or member facing chats.
  • Member Service – Exhibits a professional demeanor while assisting members in a prompt and effective manner. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions that reflect Costco’s Code of Ethics.
  • Self-Motivated – Is well organized and able to prioritize and multi-task. Maintain a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times, including good follow through skills.

Skill & Experience

  • Team Player – Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal.
  • Problem Solver – Ability to identify and solve complex problems including problem de-escalation.
  • PC Skills – Thorough understanding and comfortable maneuvering through multiple applications.


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